Check that you have entered your Rewards account number correctly. We are unable to link your Rewards account to your Refund Method on your behalf. If you are having trouble linking any of your Rewards account to your Refund Method, please contact us through utu Support
Articles in this section
- I can’t link my Rewards account to my Refund Method, can you help me?
- How do I change my default refund method from Payment Card to Frequent Flyer Program?
- How do I receive my tax refund in Frequent Flyer Miles?
- How long does it take for the refund to be credited to my refund method?
- How many Frequent Flyer Programs am I able to add to the app?
- Is it possible to choose a different Refund method for each VAT refund transaction or to change my Refund Method after I've submitted my VAT refund?
- What are the refund methods available?
- Why was my tax refund to Frequent Flyer Miles rejected?
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