This campaign is open to all existing and new utu members.
Participating airline partners for this campaign shall be Enrich (Malaysia Airlines), Infinity MileageLands (EVA Air), KrisFlyer (Singapore Airlines) and Royal Orchid Plus (Thai Airways) (“Participating Airline Partners”).
All existing and new utu members will need to have:
an active frequent flyer membership account with at least one of utu’s Participating Airline Partners;
established a link between the members' frequent flyer membership account and their utu account through the utu App;
ensured that the frequent flyer membership number for the Participating Airlines Partners is accurate and matches the frequent flyer membership number entered into the utu App.
This promotion is valid from 2nd February 2024 to 2nd March 2024 (“Promotional Period”).
Any redemptions after the 2nd March 2024 will be invalid.
Tier Upgrade Prize
All complimentary tier upgrades will be for a term of one (1) year (“Tier Upgrade Term”).
Should the member receive at least one refund transaction on the utu Tax Free Card within the Tier Upgrade Term, the Tier Upgrade Term shall be extended for another one (1) year from the date of the initial Tier Upgrade.
Members who do not procure at least one refund transaction on the utu Tax Free Card within the Tier Upgrade Term, the member shall automatically be awarded the Classic tier.
Membership Extension Prize
All utu membership extension prizes entitles the member to an additional two (2) year extension of the members utu membership tier, beginning from the expiry date of the members current membership tier.
Members who have previously enjoyed a free status match upgrade, will receive the second year of membership complimentary waiving the prerequisite of having one (1) transaction through the utu Tax Free Card.
Miles prizes will only be available for the Participating Airline Partners, frequent flyer programmes.
Members who have accessed this promotion through links sent to the Members by the Participating Airlines shall only be eligible for Miles Prize’s from that respective Participating Airline and Members must have set that respective Participating Airlines as the Members preferred rewards partner in the utu App.
Miles Prizes won by members will only be credited upon the members first tax refund using the utu Tax Free Card (“Transaction”). The Transaction must be done between 2nd February 2024 – 31st August 2024 in order to acquire the Miles Prize.
Upon completion of the Transaction, the Miles Prize will be credited to the member’s frequent flyer account within ten (10) working days from the date of the completion of the Transaction.
After the credit of the Miles Prize to the members frequent flyer account, the miles will be subject to the respective Participating Airline Partners terms and conditions.
Miles Prizes which have been converted, may not be cancelled.
utu will not be liable for any incorrect miles credited wrongly based on inaccurate details listed in Clause 1.3 provided by the member.
utu Rewards Pte Ltd shall not be liable for any incorrect utu Miles transfer based on inaccurate information provided.
utu reserves the sole and absolute right to modify, suspend, or terminate the promotion at any time without giving prior notice to members.
utu reserves the right to withdraw, amend and/or alter any part of the Lucky Ang Pau Terms and Conditions at any time without giving any prior notice to members.